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Uber adds remote pickups for elderly family members and friends

Ordering a ride for a loved-one is now a service provided by the ridesharing giant.
Photo credit:
The Federalist

Today ridesharing service Uber announced a new feature which will allow you to request a ride for someone in your family who is not at your address.

The company says the new service is primarily aimed at seniors who make up 10-percent of the global population.    

They also say that one in five older Americans do not drive, and this new courtesy is one way for caregivers to manage their transportation. 

This new addition is a hassle-free way to get someone from one place to another without them having to worry about payment. 

Here's how it works: 

  • Now, when a customer sets the pickup away from their current location, we'll automatically ask whether the ride is for a family member or friend. 
  • Customers can then select the rider from their address book, set their destination, and request the ride. 
  • Once the driver is on the way, the rider will receive a text with the driver's details and a link to track the driver's route. They'll even be able to contact the driver directly. The driver will see the rider’s name, and be able to contact that person directly, too. The ride will be charged to the requestor’s card on file.

"Uber is committed to providing safe, reliable transportation options for everyone in the family. We’re excited to offer seniors and their caretakers an easier way to use Uber, so that no matter where a senior needs to be - and where their caretaker is located -  a safe, reliable ride is just a few taps away," the company said in a statement.  

Riders must be18 or older or accompanied by someone 18-years or older.