The franchise maintains that it is not responsible for sexual abuse at franchise locations.
The latest in a recent string of sexual assault allegations is not against a person, but an entire business.
Dozens of women have filed a complaint against Massage Envy saying they were victims of sexual assault at the hands of their therapists according to BuzzFeed.
"BuzzFeed News found that more than 180 people have filed sexual assault lawsuits, police reports, and state board complaints against Massage Envy spas, their employees, and the national company."
One woman, Susan Ingram, whose detailed account of what happened to her appears in the investigative report, was assaulted by a masseuse in Pennsylvania. He pleaded guilty and admitted to assaulting nine more women, "I need help," he told police.
The chain has over 1,000 locations nationwide, about 20 of those in San Diego. Although there are no details on where the franchises being accused are located.
The victims according to the findings say they reported the assault to management but authorities were never contacted.
Massage Envy says it is not liable for sexual assaults at franchise locations and have released the following statement to Phoenix-based KNXV:
"Each of these incidents is heartbreaking for us and for the franchisees that operate Massage Envy locations, and we will never stop looking for ways to help our franchisees provide a safe environment at Massage Envy franchise locations. The article references 180 reported incidents. These occurred over a span of 15 plus years and 125 million massages. But, we believe that even ONE incident is too many, so we are constantly listening, learning, and evaluating how we can continue to strengthen our policies with respect to handling of these issues.”