The New York restaurant gave a heartfelt apology, but there's still a problem.
A small New York restaurant is apologizing to a gay couple who were called "fa**ots" by one of their waiters as they were exiting the restaurant this week.
The slur was said in Spanish according to Craig Hollid-Ausset and his husband Marc at the Casa Rustica in Smithtown, Long Island.
Restaurant owner Mimmo Gambino called the couple the next morning to make amends even offering to terminate the server who made the comment.
“We’re not trying to get people fired,” Marc Hollid-Ausset explained to ABC 7. Two employees are attending sensitivity training.
In a lengthy post, Casa Rustica apologized on social media for the actions of the server.
"We have numerous employees that are part of the LGBTQ community and we support them 100%," it reads. "The past couple of days have been heartbreaking for us and we feel terrible that these customers had to go through such a horrific experience in our building. No excuse for it. We promise that we will never let anything like this happen again."
That post in its entirety appears below. Although in their remorseful offering, they refer to being gay as a "lifestyle."
“We are deeply sorry and saddened for the unfortunate incident that took place on May 3rd. We do not condone the actions of one employee’s irresponsible behavior and it does not reflect the reputation of our 34 year establishment. We accept everyone’s lifestyle. The employees have been suspended until further notice and we are making sure they are enlightened of modern day lifestyles. There’s no room for anyone who isn’t educated in our restaurant. We hold our staff to the highest esteem of professionalism and personal integrity.
People are proud to be part of our establishment and only people of the highest character will be employed here going forward. Again, the actions of one individual does not reflect us as a whole. We’ve been in business for 34 years and NEVER had such an unfortunate incident happen like this before. Please accept our apology.
We have numerous employees that are part of the LGBTQ community and we support them 100%. The past couple of days have been heartbreaking for us and we feel terrible that these customers had to go through such a horrific experience in our building. No excuse for it. We promise you that we will never let anything like this happen again. From the bottom of our hearts- we are incredibly sorry and hope some day you will accept our deepest condolences.”