The incident is currently under investigation.
Passengers using the Norwich England public transit system were delayed getting to their destinations after their driver refused to operate a bus he felt encouraged homosexuality.
The driver who has not been named turned off the vehicle's engine mid-route and addressed the riders about his decision, “This bus promotes homosexuality and I refuse to drive it!”
He allegedly blamed the rainbow-colored ticker which displays the route number at the front of the bus, a holdover from Norwich Pride which happened on July 27.
According to Queerty, commuters were left waiting for a replacement bus that didn't offend the driver in order for them to continue their route.
The incident was documented on Twitter by Rebecca Sears.
"Today I was waiting for the 501 bus to thickthorn and we were told by the driver we had to wait for him to swap buses as “this bus promotes homosexuality and I refuse to drive it” due to the multicoloured “501” sign @nparkandride Norwich doesn’t appreciate homophobia," she wrote.
Sears then made a complaint to the bus station,
"I said to them that he had gone to swap buses and that it is ridiculous. You are stopping people from getting home for such a ridiculous reason. It is really bad."
Go East Anglia, which oversees the Konectbus service says the operator has been suspended pending an investigation. They released a statement denouncing discrimination:
“Go East Anglia prides itself on values that support diversity and inclusion and has been a champion of Norwich Pride since 2017.”
Meanwhile Konectbus responded to Sears about the complaint in a series of tweets:
"Many thanks for getting in touch about this incident. Our management team has been made aware and it is being taken very seriously. We find this attitude, behaviour and level of customer service completely unacceptable.
As a company we do not condone any behaviour from our drivers that does not support this view. The driver involved in this incident has been suspended and a full investigation is underway."